In case you didn’t already know, not only do David and Leanne work together at T.A.C.T. 48 as the Owner and Office Manager respectively, but we have also been husband and wife for nearly 25 years. While that’s a long time, we’ve known each other even longer – like before elementary school long. So, I write this with first-hand knowledge of the ins-and-outs of the personal and professional background that brought us to where we are today.
When David was a young man, his Grandmother passed away and, being close with his Grandfather, assisted with the arrangements at the funeral home. We were only dating at that point in time, but I clearly remember David seriously considering becoming a funeral home director based on that experience. He had an honest desire to help ones in this great time of need. Being young and in love though, we elected to go the easier route of getting jobs immediately versus continuing our education at that time so that we could have enough money to get married. David spent 25 years getting on-the-job training within the automotive industry. Never one to think this was the best his life was going to be, David always reaches for the next level, then the next, then the next. Not only did he get to be a Director of Parts and Service for some great automotive organizations, but he also got to travel the country teaching other directors how to be the best. But what does that have to do with owning a biohazard company?
Sadly, we became in need of biohazard remediation services. David’s dad had passed away in his home about a week prior to our knowing. At that time, David was working on the other side of the country when we got the news. I was at the home with the First Responders and Medical Examiner’s office and was told that we would need to have the room remediated. After asking what that meant, I understood that the clean-up they were talking about is not a spring-cleaning type but some heavy duty, potentially dangerous deep cleaning. I went home that night, Googled biohazard remediation and set an appointment for a company to start work the next day. Having a background in insurance, my next call was to open a homeowners claim. When I picked David up from the airport the next morning, I told him what was in progress. His initial reaction was that he could have done it and was, honestly, a bit mad at me.
When we got back in the house and educated ourselves over what was involved in the cleanup that had been needed, we understood we would not have been equipped mentally or physically with the proper PPE and chemicals to clean the area. This brought back all the feelings and memories of David helping his Grandfather those many, many years ago. It was then that it dawned on us that the last memory for family members should not be a matter of cleaning up. Now, being a businessman and knowing that there was a way he could help others in their time of need, David set to work with determination to start his own business.
While there are other companies out there in Arizona and across the nation, T.A.C.T. stood out to us as who we wanted to partner with. Matt Lovasz is a veteran police office, Master Franchiser and Master Trainer in the biohazard industry. When we talked with Matt, we realized our key connection: helping the community when they are at a loss as to what to do next because they’ve never experienced this type of misfortune before.
So why did we get into this kind of business? To put it simply, it’s because we want to help. These aren’t our family members, so we are better equipped to compartmentalize the situation. We empathize with family members because we have been there. We sincerely hope no one ever needs our services, but we want you to also know that if tragedy rears its ugly head in your life, we want to support you to get through it as quickly and painlessly as possible.